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Policies

Refund Policy

All requests to cancel a registration must be made in writing (email notification is acceptable).  Any registrations canceled less than 14 days before the learning activity are no longer eligible for a refund.

Cancellations: The University of Pittsburgh School of Nursing reserves the right to cancel a learning activity. In the event of a cancellation by the University of Pittsburgh School of Nursing, registrants will receive a full refund for their registration fees.

Cancellation by ParticipantLive, In-Person or Live, Virtual Programming

Two weeks (14 days) prior to the scheduled program 100% of the fee minus a $15.00 processing fee
Less than two weeks (14 days) prior to the scheduled program No refunds

All cancellation requests must be sent in writing to conted@pitt.edu

Cancellation by Participant -  On-Demand Programming
No refunds are available for on-demand programming once the course is accessed. Otherwise, 100% refund will be provided minus a $15.00 processing fee.   All cancellation requests must be sent in writing to conted@pitt.edu.

Certificate Replacement Policy

It is the responsibility of the nurse learner to download and retain the Nursing Continuing Professional Development (NCPD) contact hour certificate.  No re-issuance of certificates will be provided without a surcharge of $15.00 and this window of is opportunity only within six (6) months of the original issuance date provided proof of attendance and payment is on file with the School of Nursing.

Privacy Policy

The University of Pittsburgh is committed to protecting your privacy. To read the Statement of Privacy, click here